MAKSI PRIVACY POLICY
Your
privacy matters to MAKSI., (the “Company”, “we”, or “us”). This Privacy Policy
explains how we collect, use, share and protect information about you. We also
provide information regarding how you can access and update your information
and make certain choices about how your information is used.
The
Privacy Policy covers both our “online” (e.g., web and mobile services,
including any web sites operated by us such www.maksi.com, mobile applications,
however accessed and/or used, whether via personal computers, mobile devices or
otherwise) and
“offline” (e.g., collection of data through mailings, telephone, or in person)
activities owned, operated, provided, or made available by the Company. Our
“online” and “offline” activities are collectively referenced as the
“Services.” This Privacy Policy also applies to your use of interactive
features or downloads that:
a)
we own or control.
b)
are available through the Services; or
c)
interact with the Services and post or incorporate this Privacy Policy.
BY USING
OUR SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU AGREE TO THE TERMS
OF THIS PRIVACY POLICY.
Please
review the following carefully so that you understand our privacy practices. If
you do not agree to this Privacy Policy, do not use any of our Services or give
us any of your information. In addition, please review our Terms and
Conditions, which may apply to your use of our websites and mobile
applications. This Privacy Policy is incorporated by reference into the
applicable MAKSI Terms and Conditions.
If you
have questions about this Privacy Policy, please contact us at info@maksi.com.
WHAT
INFORMATION DOES MAKSI COLLECT?
a) Information You Provide To Us
Personal Information. We may ask you to provide us with certain categories of
information such as personal information, which is information that could
reasonably be used to identify you personally, such as your name, e-mail
address, and mobile number (“Personal Information”). We may collect this
information through various forms and in various places through the Services,
including account registration forms, contact us forms, or when you otherwise
interact with us. When you sign up to use the Services, you create a user
profile. The current required data fields are:
· Email
· Password
· Name
· Mobile
Phone Number
· Zip Code
· Credit
Card Number, expiration date & security code and or information
regardingyour PayPal, Google Wallet or other digital payment accounts
If you choose to upload a photo when registering for our Services, the photo
may be viewable by us and by the drivers who are picking you up so that they
are able to verify your identity. You may remove or update the photo at any
time by logging into your account.
b) In
addition to any Personal Information or other information that you choose to
submit to us, we and our third-party service providers may use a variety of
technologies that automatically (or passively) collect certain information
whenever you visit or interact with the Services (” Usage Information”). This
Usage Information may include the browser that you are using, the URL that
referred you to our Services, all of the areas within our Services that you
visit, and the time of day, among other information. We may use Usage
Information for a variety of purpose , including to enhance or otherwise
improve the Services. In addition, we collect your IP address or other unique
identifier (” Device Identifier”) for your computer, mobile or other device
used to access the Services (any, a “Device”). A Device Identifier is a number
that is automatically assigned to your Device used to access the Services, and
our computers identify your Device by its Device Identifier. Usage Information
may be non-identifying or may be associated with you. Whenever we associate
Usage Information or a Device Identifier with your Personal Information, we
will treat it as Personal Information.
In
addition, tracking information is collected as you navigate through our
Services, including, but not limited to geographic areas. If you are traveling
in a vehicle requested via our Services, the driver’s mobile phone will send
your GPS coordinates, during the ride, to our servers. Most GPS enabled mobile
devices can define one’s location to within 10 meters. We collect this
information for various purposes – including to determine the charge for the
transportation you requested via our Services, to provide you with support, to
send you promotions and offers, to enhance our Services, and for our internal
business purposes. We may also have features that allow you to share this
information with other people (such as your family, friends or colleagues) if
you choose via social media for example. A few of the methods that may be used
to collect Usage Information include, without limitation, the following (and
subsequent technology and methods hereafter developed):
MAKSI
COOKIES
A cookie is a data file placed on a Device when it is used to access the
Services. A Flash cookie is a data file placed on a Device via the Adobe Flash
plug-in that may be built-in to or downloaded by you to your Device. Cookies
and Flash Cookies may be used for many purposes, including, without limitation,
remembering you and your preferences and tracking your visits to our web pages.
Cookies work by assigning a number to the user that has no meaning outside of
the assigning website.
If you do
not want information to be collected through the use of cookies, your browser
allows you to deny or accept the use of cookies. Cookies can be disabled or
controlled by setting a preference within your web browser or on your Device.
If you choose to disable cookies or Flash cookies on your Device, some features
of the Services may not function properly or may not be able to customize the
delivery of information to you.
You
should be aware that the Company cannot control the use of cookies (or the
resulting information) by third-parties, and use of third party cookies is not
covered by our Privacy Policy.
Web Beacons.
Small graphic images or other web programming code called web beacons (also
known as “1×1 GIFs” or “clear GIFs”) may be included in our web and mobile
pages and messages. The web beacons are tiny graphics with a unique identifier,
similar in function to cookies, and are used to track the online movements of
Web users. In contrast to cookies, which are stored in a user’s computer hard
drive, web beacons are embedded invisibly on Web pages and are about the size
of the period at the end of this sentence. Web beacons or similar technologies
help us better manage content on our Services by informing us what content
is effective, count users of the Services, monitor how users navigate the
Services, count how many e-mails that we send were actually opened or to count
how many particular articles or links were actually viewed. We do not tie the
information gathered by web beacons to your personal information.
Embedded
Scripts. An embedded script is programming code that is designed to collect
information about your interactions with the Services, such as the links you
click on. The code is temporarily downloaded onto your Device from our web
server or a third party service provider, is active only while you are
connected to the Services, and is deactivated or deleted thereafter.
Embedded
Scripts. An embedded script is programming code that is designed to collect
information about your interactions with the Services, such as the links you
click on. The code is temporarily downloaded onto your Device from our web
server or a third party service provider, is active only while you are
connected to the Services, and is deactivated or deleted thereafter.
c)
Information You Provide About A Third Party
If you choose to use our referral service to tell a friend about our Services
or a job position, we will ask you for your friend’s name and email address. We
will automatically send your friend a one-time email inviting him or her to
visit the Services. We store this information for the sole purpose of sending
this one-time email and tracking the success of our referral program, and do
not use this information for any other marketing purpose unless we obtain
consent from that person or we explicitly say otherwise. Please be aware that
when you use any send-to-a-friend functionality through our Services, your
e-mail address may be included in the communication sent to your friend.
d)
Information Collected by Mobile Applications
Our Services are primarily provided through an application on your mobile,
tablet computer or similar device (“Mobile Application”). You agree that we may
collect and use technical data and related information, including but not
limited to, technical information about your device, system and application
software, and peripherals, that is gathered periodically to facilitate the
provision of software updates, product support and other services to you (if
any) related to such Mobile Applications.
e)
Information Collected from Job Applicants
If you wish to apply for a job on our web site(s), we will collect Personal
Information such as your name, email address, phone number and may collect
additional information such as resume, gender, and your ethnicity. We use the
information collected within this area of the web site(s) to determine your
qualifications for the position in which you have applied and to contact you to
set up an interview.
HOW DOES MAKSI
USE THE INFORMATION COLLECTED?
Our primary goal in collecting your Personal information or Usage Information
is to provide you with an enhanced experience when using the Services. Based
upon the Personal Information you provide us when registering for an account,
we will send you a welcoming email to verify your username and password. We
will also communicate with you in response to your inquiries, to provide the
services you request, and to manage your account. We will communicate with you
by email, telephone, or SMS or text message, in accordance with your wishes. We
use your information to closely monitor which features of the Services are used
most, to allow you to view your trip history, store your credit card
information on a secure page, view any promotions we may currently be running,
rate trips, and to determine which features we need to focus on improving,
including usage patterns and geographic locations to determine where we
should offer or focus services, features and/or resources.
We use
the information collected from our Mobile Application so that we are able to
serve you the correct app version depending on your device type, for
troubleshooting and in some cases, marketing purposes. The credit card
information you provide in your personal profile at sign-up is not stored by
us, but is stored and used by our third party credit card processors in order
for them to process payment that you owe third parties for transportation
services received by you. We use your Internet Protocol (IP) address to help
diagnose problems with our computer server, and to administer our web site(s).
Your IP address is used to help identify you, but contains no personal
information about you. We will send you strictly service-related announcements
on rare occasions when it is necessary to do so. For instance, if our Services
are temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not
promotional in nature. If you do not wish to receive them, you have the option
to deactivate your account.
MAKSI
SOCIAL MEDIA FEATURES
Our online and mobile Services may include social media features, such as the
Facebook Like button, and widgets such as a “Share” button, or interactive
mini-programs that run on our online and mobile Services. These features may
collect your IP address, which page you are visiting on our online or mobile
Services, and may set a cookie to enable the feature to function properly.
Social media features and widgets are either hosted by a third party or hosted
directly on our online Services. Your interactions with these features and
widgets are governed by the privacy policy of the company providing them.
MAKSI HOW
DO I CHANGE OR CANCEL MY ACCOUNT?
You are responsible for maintaining the accuracy of the information you submit
to us, such as your contact information provided as part of account
registration. If your Personal Information changes, or if you no longer desire
our Services, you may correct, delete inaccuracies, or amend information by
making the change or edit on our member profile information page. We will make
good faith efforts to make requested changes in our then active databases as
soon as reasonably practicable.
You may
also cancel or modify your communications that you have elected to receive from
the Services SEby following the instructions contained within an e-mail or by
logging into your user account and changing your communication preferences.
If you wish to cancel your account or request that we no longer use your
information to provide you services, contact us through info@maksi.com.
We will
retain your Personal Information and Usage Information (including geo-location)
for as long as your account with the Services is active and as needed to
provide you services. Even after your account is terminated, we will retain
your Personal Information and Usage Information (including geo-location, trip
history, credit card information and transaction history) as needed to comply
with our legal and regulatory obligations, resolve disputes, conclude any
activities related to cancellation of an account (such as addressing
chargebacks from your credit card companies), investigate or prevent fraud and
other inappropriate activity, to enforce our agreements, and for other business
reason. After a period of time, your data may be anonymized and aggregated, and
then may be held by us as long as necessary for us to provide our Services
effectively, but our use of the anonymized data will be solely for analytic
purposes.
MAKSI
SECURITY
The Personal Information and Usage Information we collect is securely stored
within our databases, and we use standard, industry-wide, commercially
reasonable security practices such as encryption, firewalls and SSL (Secure
Socket Layers) for protecting your information – such as any portions of your
credit card number which we retain (we do not ourselves retain your entire
credit card information) and geo-location information. However, as effective as
encryption technology is, no security system is impenetrable. We cannot
guarantee the security of our databases, nor can we guarantee that information
you supply won’t be intercepted while being transmitted to us over the Internet
or wireless communication, and any information you transmit to the Company you
do at your own risk. We recommend that you not disclose your password to
anyone.
CHANGES
IN MAKSI’s PRIVACY POLICY
From time to time, we may update this Privacy Policy to reflect changes to our
information practices. Any changes will be effective immediately upon the
posting of the revised Privacy Policy. If we make any material changes, we will
notify you by email (sent to the e- mail address specified in your account) or
by means of a notice on the Services prior to the change becoming effective. We
encourage you to periodically review this page for the latest information on
our privacy practices.